KNOW WHAT'S WRONG WITH THE WATCH BEFORE YOU OPEN THE CASEBACK AND QUOTE WITH CONFIDENCE80 diagnostics sorted by the symptom the customer describesMechanical, automatic and quartz, on your phone or printed next to the benchGet your access by email todayLifetime access from any deviceKNOW WHAT'S WRONG WITH THE WATCH BEFORE YOU OPEN THE CASEBACK AND QUOTE WITH CONFIDENCE80 diagnostics sorted by the symptom the customer describesMechanical, automatic and quartz, on your phone or printed next to the benchGet your access by email todayLifetime access from any device
+
✦ 80 sheets · 6 symptom families
(made for workshop watchmakers, counter staff and independent repairers)
✦ SYMPTOM → CAUSES IN ORDER → TEST → NEXT STEP
Know what's wrong with the watch before you open the caseback and quote with confidence
80 diagnostic sheets: The symptoms that reach the counter most often, written the way customers say them, with color diagrams of the movement.
Most common first: Each sheet gives you the likely causes in order, the test that confirms each one and what to do with the result.
The costly mistake in each case: The call that, made too early, has you replacing a movement that was only magnetized or dirty.
Works with unknown brands: it's sorted by symptom, not by caliber, so it works even when the watch has no manual and no distributor. Includes 6 bonuses.
Special launch offer — Lifetime access. PDF for your phone and an A4 version to print.
One-time payment · Access sent to your email · No subscription · PDF and A4
Do I need a timegrapher or expensive tools?+
No. The tests were chosen so you can do them with what's on any bench: a loupe, tweezers, screwdrivers and your ear.
Is this a watchmaking course?+
No. It's a reference guide: it tells you what's wrong with the watch before you open it. It works whether you've been at the bench for years or just started taking in watches.
How do I get the material?+
Right after you buy, you get an email with access to your portal, where you download the PDFs to your phone, tablet or computer.
Find out what it feels like to tell the customer what's wrong with their watch with the caseback still closed. A good diagnosis doesn't depend on having seen that caliber before, it depends on following the right order.
Does a watch come into the shop and you quote the price blind?
Plenty of watchmakers with great hands lose time and customers in these three situations:
×
Magnetism, dirt and wear: they arrive with the same customer complaint and end up with three different prices.
×
The unknown model: a watch with no manual and no distributor that sits in the drawer for weeks or gets turned away.
×
The quote you have to correct: you give a number at the counter and then have to change it with the customer standing there.
What changes with the 80 diagnostics?
✓
The verdict comes with the watch still closed: you hear the symptom and you already have two or three likely causes in the order they usually show up.
✓
Your diagnosis looks professional: test, result and conclusion in writing, so the customer understands what's wrong and why.
🔍 Made to be looked up, not studied
From symptom to diagnosis in 3 simple steps
Designed to be opened with the customer at the counter
1
Find
The customer describes the symptom and you find it in the index: timekeeping, stopping, winding and crown, quartz and battery, case, hands.
2
Test
You run the first test right there, with the watch in your hand, and the sheet tells you what each result means.
3
Decide
You quote knowing what you'll find inside and you avoid the costly mistake in each case.
Each sheet is one page: the symptom, the causes in order, the movement diagram with the points to check, the test sequence and the costly mistake. Six symptom families: mechanical, automatic and quartz.
🔒 Secure, encrypted payment · Instant access by email
Instant, unlimited access
As soon as your payment is approved, you get access to your portal by email. Save the PDFs to your phone and print the symptoms you see most.
Frequently asked questions
Does it work for the brands that come into my shop?+
Yes, because it's sorted by symptom, not by brand or caliber. A watch that gains time overnight lying flat does it for the same reason wherever it comes from.
Does it only cover mechanical watches?+
No. It covers mechanical, automatic and quartz in the same material: battery, circuit, digital display and case sealing included.
Does it guarantee I'll always find the fault?+
It shows you the most likely causes in order of frequency and the test that confirms each one. Some unusual faults can only be settled with the movement open, and the sheet itself tells you so.
Is it a one-time payment or a subscription?+
It's a one-time payment for life. No monthly charges, no hidden subscriptions. You keep all the files on your device and use them forever.
Diagnosing with confidence is within reach of your bench. All you need is the right order.
Stop quoting blind and correcting your price with the customer standing there.
Enjoy the moment the customer says: “nobody ever explained it to me like that”.
🔍 The symptom, in their words
📱 Lookup at the counter
🏷️ An organized bench